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WARRANTY
WARRANTY
LIFETIME WARRANTY
All Namirsa devices are covered by our Lifetime Replacement Warranty, with the exception of electrodes, which are considered replaceable accessories.
If you're experiencing an issue with your Namirsa device, please email us at hi@namirsa.com with the following:
A short video clearly showing the issue
A screenshot of your receipt or your order number
Your name and current shipping address
Our team will respond within 24 hours.
Important: Be sure you're purchasing an original Namirsa product.
Similar-looking devices sold elsewhere may not use our certified technology and are not FDA registered.
Only purchase from www.namirsa.com or our authorized dealers.
ONE-YEAR UNCONDITIONAL WARRANTY
We will replace any malfunctioning product within the first 12 months of purchase.
No questions asked. A $20 shipping and processing fee applies.
WARRANTY AFTER ONE YEAR
13β24 Months After Purchase:
$59 replacement fee for:
TENS Units
Mini Massage Guns
$99 replacement fee for:
Compression Boots
Compression Hips or Shoulders
Vibration Plates
Red or Infrared Light Therapy Devices
24 Months and Beyond:
$99 replacement fee for TENS units and massage guns
$199 replacement fee for compression therapy, vibration plates, and red/infrared light devices
Each product is eligible for one warranty-based replacement.
WHATβS NOT COVERED
The Lifetime Warranty applies only to manufacturer defects under normal use. It does not cover:
Accidental or physical damage (e.g., drops, water exposure, misuse)
Pet-related damage (chewing, tearing, etc.)
Cosmetic wear and tear
Unauthorized repairs or modifications